Interlinked - The Cube

Terms of Service

The rules that apply when a gallery uses this service. A collector who receives a viewing room is not a party to them.

Version 2026-09-11.1 In force from 2026-09-11 Operator see below

1. Who this is between

This service is operated by Solaas Tech S.R.L., a company registered in Romania, sole registration code (CUI) 54888013, trade register number J2026038411001, with its registered office at Str. Prieteniei nr. 7, bl. P, sc. B, et. 2, ap. 26, Constanta, Romania. Contact: stoiana00@gmail.com. Interlinked, the Cube is a project of the company named above. Throughout this document, "we", "us" and "our" mean that company.

These terms are between us and the organisation that opens an account: a gallery, an artist's studio or a dealer. That organisation is called the customer, and "you" means them.

A collector is not a party. Somebody who receives a viewing-room link signs nothing, pays nothing and owes nothing under this document. What they agree to is the consent screen and the Privacy Notice. Any obligation towards them is the customer's, as the party that decided to invite them.

The service is sold to organisations for use in their trade. It is not offered to consumers, and an account opened by a private individual for private purposes may be closed. A customer of ours will therefore rarely be a consumer in the legal sense, but the consumer complaint routes are listed in section 14 anyway, so that the path is known.

2. What the service is

A hosted application in which the customer keeps an inventory of works and artists, builds private viewing rooms out of them, sends time-limited links to named people, and reads what those people did inside the room: which works they viewed, for how long, what they zoomed, what they marked, how often they returned, and a score derived from those. It also carries an inbox for enquiries, a contact list, and connections between galleries.

The measurement is the product. The customer must not present it to the people it measures as anything else, and must not disable, obscure or work around the consent screen.

3. Accounts

• The customer is responsible for everything done under its accounts, including by its staff.
• Credentials must not be shared. A member who leaves must be removed; a role of owner, manager or staff decides what a member can do.
• The customer must tell us promptly if it believes an account has been taken over.
• We may suspend an account immediately where continuing would cause harm to another party, break the law, or endanger the service, and we will say why.

4. What the customer must not do

• Send viewing-room links to people who have not given the customer a reason to contact them, or where the customer has no lawful basis to do so. Choosing recipients is the customer's decision, and so is its legality.
• Use the measurement to make a decision with a legal or similarly significant effect on a person automatically, without a human involved.
• Upload work images the customer has no right to publish, or material that is unlawful.
• Attempt to reach another customer's data, probe the service for weaknesses without a written agreement, or automate traffic in a way that degrades it for others.
• Resell or white-label the service without a separate written agreement.

5. Who owns what

The customer's works, images, texts, rooms, contacts and messages remain the customer's. The customer grants us only what is needed to run the service for it: to store, process, transmit and display that content to the people the customer sends it to.

The software, its design and its interfaces remain ours. Nothing here transfers them.

6. Data protection

In everything the customer does with collectors' data, the customer is the controller and we are the processor. The Data Processing Agreement is part of these terms, applies automatically to every account, and prevails over this document if the two ever conflict on a data protection question.

The customer warrants that it has a lawful basis for every person it adds to the service and for every room it sends. That is the customer's decision and we have no way to check it.

7. Fees

The plan, the price and the billing period are the ones shown at checkout when the account subscribes, and they are confirmed by the invoice. Payment is taken through Stripe; the card is typed into a page Stripe hosts and never touches our servers.

Because customers are businesses, checkout asks for a VAT identification number. For a business in another EU member state with a valid number the reverse charge applies; for a Romanian customer, Romanian VAT rules apply. Whether this company is itself registered for VAT is stated in the identification block below, and until that line is filled in, treat the tax treatment on any invoice as the authoritative statement rather than anything on this page.

A failed payment does not cut anyone off at once. There is a grace period first, and after it the account becomes read only: the customer can no longer create works, rooms or links, but everything that exists stays intact and viewing-room links already sent keep working until they expire on their own. We do not delete a gallery's inventory or its sales history because an invoice was late.

8. Availability

We work to keep the service available and we back up its database, but we do not commit to an availability figure in this document. Where an uptime commitment is agreed, it is agreed separately and in writing. Planned maintenance is announced in advance where it is likely to be noticed.

9. Ending the agreement

• The customer may close its account at any time.
• Either party may end the agreement for a material breach the other has not fixed within 30 days of being told about it.
• On termination the customer can export its data for 30 days. After that we delete the customer's workspace and everything in it, including every collector record, viewing record and message it contains, on the schedule set out in the DPA. Backups age out on their own rotation.
• An individual account that is the only owner of a workspace cannot be deleted on its own, because doing so would leave other people's data in a workspace with nobody responsible for it. Transfer ownership, or close the workspace.

10. Liability

Nothing here limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. Subject to that, neither party is liable for indirect or consequential loss, or for loss of profit, revenue or anticipated savings, and our total liability in any twelve-month period is limited to the fees paid by the customer for that period.

The exact limitation figures and the carve-outs around a data protection breach are a point that must be settled with a lawyer before this document is used with a paying customer. It is listed as such in docs/LEGAL.md.

11. Changes

We may change these terms. A material change is notified at least 30 days before it takes effect, and a customer that does not accept it may end the agreement before then without penalty. Every version carries a number, and this one is 2026-09-11.1.

12. Law and jurisdiction

Romanian law applies, and the courts of the operator's registered seat have jurisdiction. Where the customer is established elsewhere, mandatory provisions of its own law that cannot be excluded by agreement are unaffected.

13. Who we are

Legea 365/2002 art. 5 (e-commerce), transposing Directive 2000/31/EC art. 5. Applies to every recipient of the service, not only to consumers.

14. Complaints and dispute resolution

If something is not right, please write to us first at stoiana00@gmail.com. We would rather resolve it directly.

These routes are open to consumers. This service is sold to galleries for use in their trade, so a customer of ours will rarely be a consumer in the legal sense, but we list the path so that it is known.

• ANPC, alternative dispute resolution (SAL). The National Authority for Consumer Protection’s own SAL complaint portal.
• ANPC. The authority itself.

We do not list the European Commission's online dispute resolution platform, which other Romanian sites still link. Regulation (EU) 2024/3228 repealed the regulation behind it, the platform stopped accepting complaints in March 2025 and was switched off in July 2025. Pointing anyone at it now would be sending them nowhere.